Audit, Complaint Management & Governance
ANGLOCITA WBS - Complaint Management Enhancement
Digitising Complaint Management and Audit Review Workflows
One Code supported the enhancement of ANGLOCITA WBS, a digital platform designed to help audit and governance teams manage complaint intake, investigation status, supporting evidence, analysis records, and complaint-history tracking. The platform provides structured access for auditors, senior auditors, managers, and executive reviewers, enabling controlled handling of complaint information from initial submission through review, follow-up, and closure.
Delivery Areas
Technology Stack
Project Short Description
One Code supported the enhancement of ANGLOCITA WBS, a digital platform designed to help audit and governance teams manage complaint intake, investigation status, supporting evidence, analysis records, and complaint-history tracking. The platform provides structured access for auditors, senior auditors, managers, and executive reviewers, enabling controlled handling of complaint information from initial submission through review, follow-up, and closure.